Privacy Policy

Your Privacy Is Our Priority

Last Updated: May 15, 2025

1. Introduction

The Luxury Lovers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theluxurylovers.com (the "Website") or use our services.

We understand the importance of privacy, especially in the context of our exclusive matchmaking and networking services. We have developed this policy to demonstrate our commitment to the protection of your privacy and to inform you about the information we collect and how it is used.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about us or our services
  • Apply for membership
  • Participate in activities on the Website
  • Contact us

The personal information we may collect includes, but is not limited to:

  • Name, email address, phone number, and mailing address
  • Date of birth and gender
  • Professional information, such as occupation and company
  • Relationship preferences and lifestyle information
  • Photographs and videos
  • Payment information

2.2 Information Automatically Collected

When you access our Website, we may automatically collect certain information about your device and usage of the Website, including:

  • Device information (such as your IP address, browser type, operating system)
  • Log information (such as access times, pages viewed, time spent on the Website)
  • Location information
  • Information collected through cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Facilitate matchmaking and networking opportunities
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Send promotional communications, such as information about events, offers, and services
  • Monitor and analyze trends, usage, and activities in connection with our Website and services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our Website
  • Comply with legal obligations

4. Information Sharing and Disclosure

We understand the sensitive nature of the information you provide to us and are committed to maintaining your privacy. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your personal information with other members or potential matches only with your explicit consent. Before sharing any of your information for matchmaking purposes, we will obtain your permission.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

4.5 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

6. Your Rights and Choices

You have certain rights regarding your personal information. These include:

6.1 Access and Update

You can review and update your personal information by logging into your account or by contacting us directly.

6.2 Opt-Out

You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6.3 Deletion

You may request deletion of your personal information by contacting us. Please note that in some cases, we may be legally required to keep certain information.

6.4 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6.5 Withdraw Consent

If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
  • Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

9. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information, including personal information, to the United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +971 4 123 4567
  • By mail: Level 54, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE