Last Updated: May 15, 2025
1. Introduction
Welcome to The Luxury Lovers ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, theluxurylovers.com (the "Website"), and all services provided by The Luxury Lovers (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Services.
2. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.
If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity.
3. Eligibility
To use our Services, you must be at least 21 years of age and capable of forming a binding contract with us. By using our Services, you represent and warrant that you meet these requirements.
Our Services are intended for individuals seeking meaningful relationships and networking opportunities. We reserve the right to refuse service to anyone for any reason at any time.
4. Account Registration and Security
To access certain features of our Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading, or if you fail to comply with these Terms.
5. Services
The Luxury Lovers provides matchmaking, networking, and related services to its members. Our Services may include, but are not limited to:
- Personalized matchmaking services
- Access to exclusive events and gatherings
- Relationship coaching and advice
- Image consulting services
We strive to provide high-quality services, but we do not guarantee specific outcomes or results from the use of our Services. The success of matchmaking depends on various factors, including your participation and engagement.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice or liability.
6. Membership and Fees
We offer different membership tiers, each with its own set of features, benefits, and fees. The current membership options and associated fees are described on our Website.
By selecting a membership tier and providing payment information, you agree to pay all fees associated with your selected membership tier. All fees are non-refundable except as expressly provided in these Terms.
We reserve the right to change our membership tiers and fees at any time. Any changes to fees will be effective upon posting of the updated fees on our Website or upon notification to you, whichever occurs first.
7. Cancellation and Refund Policy
You may cancel your membership at any time by contacting us at [email protected] or through your account settings. Upon cancellation, your membership will remain active until the end of your current billing period.
We do not provide refunds for any unused portion of your membership. However, in exceptional circumstances, we may, at our sole discretion, offer a partial refund or credit.
For any services that are purchased separately from a membership (such as special events or one-time services), our refund policy will be specified at the time of purchase.
8. User Conduct
You agree to use our Services in compliance with all applicable laws and regulations. You further agree not to:
- Use our Services for any illegal purpose or in violation of any local, state, national, or international law
- Harass, abuse, or harm another person, or engage in any behavior that is offensive, inappropriate, or disrespectful
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
- Interfere with or disrupt our Services or servers or networks connected to our Services
- Use our Services to send unsolicited communications, promotions, or advertisements, or spam
- Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through our Services
- Upload, post, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Upload, post, or otherwise transmit any content that contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer
- Attempt to gain unauthorized access to our Services, other accounts, computer systems, or networks connected to our Services
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending content from our Services, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.
9. User Content
Our Services may allow you to upload, post, or otherwise transmit content, including but not limited to text, photos, and videos ("User Content"). You retain all rights in, and are solely responsible for, the User Content you post to our Services.
By uploading, posting, or otherwise transmitting User Content to our Services, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with our Services and our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents, and releases that are necessary to grant to us the rights in such User Content, as contemplated under these Terms; and (ii) neither the User Content nor your submission, uploading, publishing, or otherwise making available of such User Content nor our use of the User Content as permitted herein will infringe, misappropriate, or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
10. Intellectual Property Rights
The Luxury Lovers and its licensors exclusively own all right, title, and interest in and to the Services, including all associated intellectual property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws of the United Arab Emirates and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
The Luxury Lovers name and logo are trademarks of The Luxury Lovers, and may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names, and company names or logos mentioned through our Services are the property of their respective owners.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE LUXURY LOVERS AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE LUXURY LOVERS DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE INFORMATION PROVIDED THROUGH THE SERVICES IS ACCURATE, RELIABLE, OR CORRECT, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR PERSON, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE LUXURY LOVERS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LUXURY LOVERS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY: (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY.
IN NO EVENT SHALL THE LUXURY LOVERS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO THE LUXURY LOVERS HEREUNDER OR AED 1,000, WHICHEVER IS GREATER.
13. Indemnification
You agree to defend, indemnify, and hold harmless The Luxury Lovers, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
14. Termination
We may terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party, or us.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services, or you may contact us at [email protected].
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. Governing Law
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the United Arab Emirates, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Dubai, United Arab Emirates. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
16. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.